Privacy Policy

1. Introduction

NATUVISIO ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or purchase our products.

2. Information We Collect

Personal Data

• Name and contact information (email, phone, address)
• Payment information (processed securely via Stripe)
• Account credentials
• Order history and preferences

Automatically Collected Data

• Device and browser information
• IP address and location data
• Usage patterns and analytics
• Cookies and tracking technologies

3. How We Use Your Information

• Process and fulfill your orders
• Communicate about products and services
• Personalize your experience
• Improve our products and services
• Comply with legal obligations
• Prevent fraud and ensure security

4. Data Sharing

We do not sell your personal information. We may share data with:

• Payment processors (Stripe) for transaction processing
• Shipping partners for order fulfillment
• Analytics providers (anonymized data only)
• Legal authorities when required by law

5. Your Rights

Under GDPR and KVKK (Turkish Data Protection Law), you have the right to:

• Access your personal data
• Correct inaccurate data
• Delete your data ("right to be forgotten")
• Restrict processing
• Data portability
• Object to processing
• Withdraw consent

6. Data Security

We implement industry-standard security measures including SSL encryption, secure data storage, regular security audits, and access controls. However, no method of transmission over the Internet is 100% secure.

7. Contact Us

For privacy-related inquiries, contact us at:

Email: privacy@natuvisio.com
Address: Istanbul, Turkey